We are prepared to react quickly and efficiently to damage caused by any insured perils, including:

• Subsidence
• Escape of water
• Fire
• Storm
• Accidental damage
• Impact
• And more...

Most of the claims we manage involve domestic properties, where we recognise the emotional impact damage can cause. We prioritise clear communication and customer care, understanding that reinstating a home quickly and respectfully is critical to easing stress for the homeowner. Since repair scopes often change as work progresses, we ensure policyholders are kept fully informed throughout the entire process.

We also provide the same excellent standard of service for both High Net Worth and Commercial Claims, where restoring properties & business operations swiftly is a top priority. Our repair schedules are designed to minimise downtime and support business continuity regardless of the size of the task at hand.

Our fully employed workforce alongside our approved specialist subcontractors carry out repairs to the highest standards, overseen by experienced contract managers who become a point of contact for each claim from start to finish. This ensures a smooth, consistent customer experience and a quality end result.

While we offer a broad range of services across the construction sector, few moments are more rewarding for us than handing the keys of a fully reinstated property back to a grateful client. Our strong reputation is reflected in the positive feedback we consistently receive from policyholders - many of which can be seen in our testimonials and project case studies.

As a Dewpoint Accredited company, we offer professional water damage restoration, mitigation, and structural drying services using advanced techniques.

Our surveyors are highly trained in insurance industry protocols, ensuring compliance, identifying uninsured damage, and prioritising health, safety, and environmental considerations. We also manage all Construction Design and Management (CDM) processes through our in-house Health & Safety team.

Has your listed property suffered damage due to an insured event? Not to worry, Johns are here to help. With extensive experience working on historic buildings, we’ve handled everything from minor repairs to full-scale restorations.

We work closely with local authorities, conservation officers, and planning departments to ensure every aspect of the restoration complies with listed building regulations and heritage standards. From the outset, our team takes care of the entire planning and consent process on your behalf. This includes preparing and submitting listed building consent applications, heritage statements, and any other necessary documentation to ensure all approvals are in place before any physical work begins.

Our experienced project managers oversee each stage of the restoration, coordinating tradespeople, suppliers, and timelines to keep everything running smoothly and efficiently. We understand the complexities that often come with listed and historic buildings, and we take pride in delivering projects that meet modern standards without compromising historical integrity.

All work is carried out using traditional building methods and materials appropriate to the age and character of the property. Whether it's lime plastering, timber frame repairs, stone masonry, or roofing using heritage techniques, our skilled craftsmen are dedicated to preserving the unique character of your building while ensuring it remains structurally sound for generations to come.